I’m not a huge fan of online shopping for clothes. But I get really bad anxiety when I go to the mall or just stores in general. I can’t browse. I need to know what I want, walk in and out.
So I bought a pair of cute shoes and a dress last week and was concerned. My boyfriend swears by web chat with customer service. I know it’s the new thing and it’s convenient because we don’t need to make any phone calls. I’m just always hesitant and thinking i’m talking to a robot.
Anyway, I did web chat to find out about my order and Jared (I’m sure it was his alias) was really nice! Not a robot at all from his answers to my questions and comments.
Then I get an email thanking me for chatting with ‘Jared’ and how he did. And these are the rewards I could have helped get him for his performance!
A cocktail, gift card, or a longer lunch break. OBVIOUSLY I chose a cocktail…
Do you know of any awesome Customer Service perks?